Information for March EXPO Registrants – 3/13/20

The ICMA EXPO is Postponed – New Dates Announced – 3/18/2020

We continue to think of all of our members and industry participants and send encouragement as you are all facing the impact of the Coronavirus in many different ways.  Stay safe and healthy.

Thank you for your patience as the ICMA team explored new date options for the 30th anniversary EXPO.  We’re pleased to announce the newly scheduled 2020 EXPO dates will be August 30-September 2, still at the same venue of Saddlebrook Resort.

The purpose of the EXPO is to provide card industry representatives an opportunity to receive education and meet with key suppliers. These have been unprecedented times.  And now we look forward to bringing our card industry colleagues together for a great event and a much needed opportunity to re-connect.

A couple of points to note:

  • Exhibits will be rolled over to these new dates.
  • Registrations will be rolled over to these new dates.
  • Hotel reservation instructions for the new dates will be provided soon.  (Reminder, individual hotel reservations over the original dates that had been made within the ICMA block, using the ICMA reservations link, were cancelled, see the 3/13 update below for further information)

We look forward to bringing our industry together later this year for a one-of-a-kind event in the card industry.  If you have any questions or concerns, please don’t hesitate to reach out at

Information for EXPO Registrants – 3/13/20

We recognize the extraordinary impact Coronavirus is having on individuals and companies, and we hope for the health and safety for our members and attendees. We continue to monitor the CDC for prevention recommendations.

We recognize there are questions surrounding ICMA’s decision to postpone the EXPO due to the Coronavirus outbreak. We hope the information below is helpful.

Hotel Rooms
Saddlebrook Resort is automatically cancelling rooms that were reserved in the ICMA room block. You should have received an email from the hotel regarding this cancellation. If you want to verify this or if you reserved a room at the Saddlebrook outside of the ICMA block, call the hotel directly at 813-907-4401. Or email

New EXPO Dates
We are working closely with the hotel to identify new dates for the event. Due to the magnitude of this situation, there are many considerations to be reviewed. We ask for patience during this time and we will inform you of the new dates as soon as possible.

Your EXPO Registration
We will roll-over all registration fees paid to the new EXPO dates. Once the rescheduled dates are known, we will be in touch with registrants directly with instructions on this roll-over process and to answer questions.

Exhibitors and Sponsors
We will be in touch with companies individually once the new dates are known.

We understand that some airlines are currently allowing changes to itineraries without any fees – we are working as quickly as possible to get new dates established. All changes to airline tickets and itineraries are the responsibility of individual travelers.

We share in everyone’s concerns and disappointment over the impact Coronavirus is having across the globe. Thank you for your understanding, patience and cooperation as we work through this process. We look forward to giving everyone in our industry an opportunity to re-connect at the EXPO at a better time that is safe for all involved. We will be in touch with everyone soon, but in the interim, contact with your questions.

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